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Carmen Stinson - Jan 21, 2019

Traveler Emergency Services – Things You Must Know for Urgent Air Trips

Traveling is best enjoyed when it is properly planned. This is why we always recommend partnering with a corporate travel agency that can help you make your trips smooth and easy. However, you can’t always have a well-planned trip. This is particularly true when you are a part of the corporate sector where you may be expected to hop on a flight due to an unexpected last-minute meeting being held in another city.

So, what do you do when you need emergency assistance?

For starters, always be prepared for unforeseen circumstances. Your trip can be extremely well planned, but you can still fall victim to traveler emergencies. How is that possible? There are many unexpected or sudden situations which are possible to occur during your journey, be it flight delays or faulty hotel room reservations, security concern or a natural disaster, or even an emergency medical evacuation. You can never really control either of these and need to be well prepared to tackle such situations. Sometimes, these emergencies require immediate travel assistance or travel assistance services.


This entire process was easier previously when airlines used to give generous emergency travel assistance services for business travelers. These fares were affordable and offered significant discounts, making the rates lesser than regular airfares. This made unexpected trips, regardless of their nature, simpler. Unfortunately, this travel service is rather unpopular now. The reason for this trend not being so common anymore is because a lot of travel companies today use other kinds of deals to minimize ticket prices such as seasonal packages.


Usually, these discounts are only to the avail of family members. In other cases, travelers are expected to provide an acceptable reason for needing to travel due to an emergency. Evidence for such travel could include official letters from a family doctor along with other important documentation.


However, if you urgently need to travel, there are a few tips that can make this last minute travel a little easier and cost effective for you. Keeping the following points in mind, you will be prepared to tackle emergency situations on your own:

  1. Be sure to check the airline’s website before you finalize your travel. Recheck and tally the prices on your tickets or documentation with the one’s on your screen. The reason for doing so is that sometimes travel agents can extract their own benefits and leave you at a loss. Sometimes, if your luck supports you, you notice a price difference between the ticket you have and the one shown online. This comparison makes it easier for you to not have to spend too much on an emergency trip.

  2. Secondly, don’t forget to check all options before you make the final choice. Different airlines have different negotiations and discounts available and you should look at all the options and decide which one can provide the best emergency traveler assistance to you.

  3. There are many websites and applications that have been designed for your comfort. Their main aim is to provide you with all the travel services that you require under one roof. This means being able to weigh your options and comparing them with other websites. This basically works like a travel manager. These websites aim to give you a fair representation of booking options, flight options, and other pre-required data.

  4. As an addition to that, if your emergency is such which can rest for a day or two, you can also browse the internet for seasonal or festive discounts. Often times, you can get special discounts at totally unexpected timings.

  5. Be sure to record all your travel miles. Most airlines have the feature of collecting miles you have traveled with them and turning them into points which you can later use as a medium of exchange. Remember to use your miles and get your account registered. Miles can sometimes be enough to fund full trips as well, but if not, they can upgrade your flight by the help of a travel assistance service.

These also happen to be the various reasons why one should always feel comfortable with the idea of partnering with a corporate travel management company. A company like Forest Travel is there for your comfort and peace 24/7 and helps optimize your travel experience.

Having the right agency can save you up to 30% on your overall travel budget while keeping your employees happy.

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About the Author

Carmen Stinson
Director, Global Corporate Travel Sales & Operations
Carmen is a seasoned hospitality professional with over 19 years of management, from the hotel industry to the corporate travel arena. She is dedicated to high-level customer relations, while an expert in financial management, and operations. Carmen passion for traveling matches her professional experience.
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